Trip.com Group and AirAsia to collaborate on various business initiatives

Capital A, the parent company of AirAsia, has established a strategic partnership with Trip.com Group. The collaboration includes flights, accommodations, attractions, tickets, car-hailing, and payments. This partnership builds upon an initial agreement made by the two companies in 2020 and aims to promote AirAsia flights and ancillary services on Trip.com Group’s platforms.

Tony Fernandes, CEO of Capital A, expressed excitement about involving AirAsia, AirAsia MOVE, and BigPay in the partnership. The collaboration aims to expand AirAsia’s inventory and growth plans in China and introduce Trip.com Group’s customer base to the ASEAN region. AirAsia MOVE will work on Trip.com Group’s hotel inventory and offer activities, tickets, and ride collaborations for users of Trip.com Group.

Apart from working together on various offerings, the two companies also plan to collaborate on customer service and payments. TripLink, Trip.com Group’s payment subsidiary, will provide payment solutions for AirAsia Aviation Group. Jane Sun, CEO of Trip.com Group emphasized the significance of the long-standing relationship with Capital A and the benefits of the strategic partnership. Sun highlighted positive outcomes observed since the initial agreement in 2020 and expressed enthusiasm about leveraging Trip.com Group’s process improvements and customer experiences in collaboration with Capital A signifying a strong commitment to growing and enhancing the tourism industry.

Both companies aim to empower users by combining their expertise and resources with a focus on collaboration innovation

By Riley Johnson

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