Amazon Fresh stores, such as the one on Long Island, are no longer using ‘Just Walk Out’ technology

Amazon has announced that it will be removing the Just Walk Out technology from its Amazon Fresh stores, including the Oceanside store in California. This move is part of a broader effort to renovate the grocery chain and improve the shopping experience for customers. Instead of using the Just Walk Out technology, which allowed customers to pay for items without waiting in line and receive receipts afterwards, smart carts will now be introduced. These carts will allow customers to skip the checkout line while also being able to monitor their spending in real time.

The decision to remove Just Walk Out technology was based on customer feedback, which indicated a desire to see receipts and savings as they shopped. The convenience of skipping the checkout line will still be available to customers with the new technology. The smart carts will provide this convenience while also allowing customers to keep track of their spending as they shop.

Amazon has been making changes to its Fresh stores in recent years, with spokesperson Carly Golden mentioning that customer feedback has played a big role in these changes. The company has faced challenges in finding a successful formula for its grocery business, despite previous disruptions predicted in the sector following Amazon’s entry.

Despite these challenges, Amazon continues to operate other grocery businesses beyond Fresh, including Amazon Go cashier-free convenience stores and Whole Foods, which it acquired in 2017. The Oceanside store is the sole Fresh supermarket in New York state and occupies a 47,300-square-foot space previously belonging to Waldbaum’s supermarket.

In his 2023 shareholder letter, Amazon CEO Andy Jassy acknowledged the company’s ongoing efforts to make a more substantial impact on the physical grocery market. He mentioned that shutting down some underperforming stores was part of this effort. Recent reopenings of Fresh stores in Los Angeles, California suggest that Amazon is taking a selective approach when opening new stores and renovating existing ones.

By Riley Johnson

As a content writer at newsmol.com, I dive into the depths of information to craft compelling stories that captivate and inform readers. With a keen eye for detail and a passion for storytelling, I strive to create engaging content that resonates with our audience. Whether it's breaking news, in-depth features, or thought-provoking opinion pieces, I am dedicated to delivering high-quality, informative content that keeps readers coming back for more. My goal is to bring a fresh perspective to every article I write and to make a meaningful impact through the power of words.

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