Amazon is replacing Just Walk Out technology with Dash Carts in its grocery stores

Amazon has announced that it will be phasing out its Just Walk Out technology in its grocery stores and replacing it with Dash Carts. This decision comes as part of the company’s efforts to improve the overall customer experience in its stores. The Just Walk Out system utilized cameras and sensors to track items customers grabbed, but it also required human reviewers to ensure accuracy, adding to costs.

Despite initial excitement surrounding the Just Walk Out technology, it has proven to be too slow for customers and too expensive for companies to implement. Customers experienced delays in receiving receipts, and concerns were raised about Amazon collecting and sharing data on customers’ shopping habits. As a result, the company has decided to transition to Dash Carts, which involve scanning a QR code to start a session, scanning products as they’re added to the cart, and exiting through the Dash Cart lane or checking out at a register.

While Just Walk Out technology will be phased out in most Amazon Fresh stores in favor of Dash Carts, it will still be used in a small number of Fresh stores in the UK and some Amazon Go stores. It will also continue to be available at ballparks that use the technology. The decision highlights Amazon’s commitment to improving the customer experience and making its stores more efficient.

By Riley Johnson

As a content writer at newsmol.com, I dive into the depths of information to craft compelling stories that captivate and inform readers. With a keen eye for detail and a passion for storytelling, I strive to create engaging content that resonates with our audience. Whether it's breaking news, in-depth features, or thought-provoking opinion pieces, I am dedicated to delivering high-quality, informative content that keeps readers coming back for more. My goal is to bring a fresh perspective to every article I write and to make a meaningful impact through the power of words.

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