OneFamily is a member-owned financial services company based in Brighton with nearly 50 years of experience in providing trusted financial products for children and adults. The company offers a variety of products such as ISAs, lifetime ISAs, junior ISAs, bonds, lifetime mortgages, and over 50s life cover. Additionally, OneFamily provides life insurance and critical illness cover under the Beagle Street brand. It is also the largest child trust fund provider in the UK, holding over 25% of the market.
In recent years, Steve Ferrari has joined the team at OneFamily as Chief Transformation Officer. Steve brings his expertise to technology and IT change projects within the company. Since joining OneFamily in 2013, he has implemented strategies that aim to enhance customer experience while improving efficiency within the business. Much of his focus involves leveraging technology through AI and potential future use of gen AI to simplify lives for customers and partners alike.
Steve is excited about working within the financial services industry where advancements are constantly being made. His goal is to develop a strategy that enables OneFamily to leverage these new technologies in a way that benefits customers while making their lives easier. He shares his enthusiasm with others by encouraging them to check out FinTech Magazine’s latest edition and sign up for FinTech LIVE 2024 – a global conference series dedicated to covering trends and innovations in financial technology.