Procurement and Business Services Recognized with Award of Excellence in Procurement

The Georgia Tech procurement department has received the National Association of Education Procurement (NAEP) Award of Excellence in Procurement, recognizing their exceptional contributions to the institution’s mission. This award highlights the outstanding work of Procurement and Business Services (PBS), which demonstrated innovation and dedication to delivering value to faculty, staff, and students.

During the NAEP’s 2024 EPIC Meeting, Executive Director Ajay Patel and Director Erin Mitchell accepted the award on behalf of Georgia Tech and presented a session focusing on the use of Robotic Process Automation (RPA) in procurement operations. RPA enables the automation of manual tasks, reduction of errors, and improvement of operational efficiency, allowing organizations to realize significant cost savings and process optimization.

Georgia Tech is leading the way in innovation by implementing bots to automate administrative functions in asset management, accounts payable, and grants and contracts. One example is the “compliance documents bot,” which streamlines communication with suppliers to request essential compliance documents like E-Verify, Certificate of Insurance, and Sole Source. Additionally, the accounts payable supplier team plans to introduce a “welcome bot” to interact with new vendors via email, providing information on purchase orders and invoices policies.

These initiatives underscore PBS’s commitment to embracing advanced technology to better serve the campus community and achieve operational excellence.

By Riley Johnson

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