A cyberattack has disrupted the daily operations of Palomar Health Medical Group, potentially compromising sensitive patient information. This includes names, addresses, Social Security numbers, medical history, and prescription details. According to a marketing company representing Palomar, an unauthorized actor accessed certain files on the Palomar network from April 23 to May 5 and may have copied them.
Following the attack, patients have reported difficulties in refilling prescriptions or scheduling doctor appointments. Physicians have had limited access to patient records, and phone and computer systems are still not functioning properly. Patients like Patricia Ryan expressed frustration at the lack of communication regarding the potential breach of their sensitive information. The list of compromised data includes disability and diagnostic details, health insurance information, email addresses, credit and debit card numbers, as well as PINs and passwords.
Palomar emphasized its commitment to the confidentiality, privacy, and security of patient information and notified law enforcement about the incident. The organization conducted a thorough investigation to determine the extent of the breach and took immediate steps to secure its network systems. Patients are advised to remain vigilant against identity theft and fraud, review their financial statements for any suspicious activity, and report any concerns they may have. For further information or support customers can contact a dedicated hotline at 888-829-5736 from Monday to Friday between 9 a.m.