Telegram challenges WhatsApp with new features designed for businesses

Telegram is now offering businesses the ability to convert their accounts into business accounts, allowing them to easily communicate with customers through the platform. With a business account, companies can display their hours of operation and location on a map, making it easier for customers to find and contact them. Additionally, businesses can customize their start page and provide information about their products and services in empty chats.

One of the key benefits of having a Telegram Business account is the ability to save preset messages for quick responses to multiple inquiries, as well as set up greeting and away messages to automatically send to customers. Businesses can also use a Telegram Bot to chat with customers, although some may prefer speaking with a human customer service representative. These features are available for free to those with a Telegram Premium account, which costs $5 per month.

In addition to these business-focused features, Telegram is sharing 50% of ad revenue with channel owners who have at least 1,000 subscribers. The company’s founder, Pavel Durov, has indicated that Telegram is financially stable and expects to be profitable next year. They are also exploring the possibility of an initial public offering in the future. Overall, Telegram is proving to be a valuable tool for businesses looking for an efficient way to communicate with customers and grow their online presence.

By Riley Johnson

As a content writer at, I dive into the depths of information to craft compelling stories that captivate and inform readers. With a keen eye for detail and a passion for storytelling, I strive to create engaging content that resonates with our audience. Whether it's breaking news, in-depth features, or thought-provoking opinion pieces, I am dedicated to delivering high-quality, informative content that keeps readers coming back for more. My goal is to bring a fresh perspective to every article I write and to make a meaningful impact through the power of words.

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