Vodafone has announced new unilateral modifications for some fixed line contracts on its official website. While the exact offers subject to remodulation have not been specified, it is clear that monthly rates will increase by 2 to 3 euros. The operator attributes these changes to the need to continue investing in the network and effectively respond to new traffic needs.
Vodafone customers have the option to not accept the changes and withdraw from their contract without incurring any additional costs, as long as they communicate their cancellation within 60 days of receiving Vodafone’s notification. According to the operator, customers who see their rates increase will receive a communication included in their invoice with a minimum 60-day withdrawal period.
Vodafone customers can exercise their right of withdrawal through various channels, including the official Vodafone website, physical stores, sending a registered letter with return receipt to the Vodafone Customer Service address, sending a PEC to the customerservice email@example.com or by calling 190 and specifying the reason for withdrawal.